Alpha Omega College
    5 St Andrews Crescent, Cardiff, CF10 3DA
    Wales, UK
    Tel:+44(0)29 2034 1212

    Terms Conditions

    Admission Requirements

     

    We recommend that students have completed Secondary School Education (usually at the age of 16+), however we take each student on their own merit (young learners)

     

    There are a number of ways of applying to Alpha & Omega College

    • The best way is on our website www.alphaomegacollge.co.uk. Here, you can find more specific details about your course and can email any enquiries you might have.
    • By phone us on +442920341212 and we will be happy to talk to you over the phone regarding any enquiries you might have.
    • via email us at alphaomegacollege@yahoo.co.uk.
    • Apply directly to the centre and have a friendly chat with one of our members of staff.
    • And also contact us in person or by post: Alpha and Omega College, 5 Saint Andrew’s Crescent, Cardiff, CF10 3DA, The UK.

    Feel free to contact us with any questions you have about applying for any of our courses.

    If you are applying from outside the EEA, Alpha & Omega College will need to write you an offer letter. We will need some information from you in order to give you the correct letter to present to the British Embassy in your country.

    Applying for a Visa

    EEA Nationals do not need to gain entry clearance to the UK. However, people from this area wishing to gain entrance to the UK will need to show their passport or identity card on arrival.

    Nationals of countries outside the EEA need to gain a student visa (sometimes known as student entry clearance). To gain this visa a student should contact the British Embassy, High Commission or Consulate in their own country. See www.ukvisas.gov.uk

    Non EEA nationals will need to apply under the Tier 4 points-based system. Each applicant is given a points score, which depends on the financial situation of the student, the course being applied for and the offer from the educational institution. You will not be able to apply for a visa without a certificate of sponsorship number.

    Check www.ukvisas.gov.uk for more information or feel free to contact us for advice.

     

    Administration fee:

    • £100 for non-EU students (non-refundable).
    • £50 for EU students (non-refundable).
    • Accommodation booking fee: £50.00 non-refundable.
    • Membership and registration fees are not included in prices.
    • External examination/resit fees are not included in prices.
    • Alpha & Omega College reviews its fees and fee policy annually. Tuition fees are liable to change year on year but are set at least one year in advance. The College can provide information about fee for the current and the following academic year.
    • Course Materials: Textbooks will be provided to full-time students who enroll for 12 or more weeks and pay in advance. Otherwise, students will be expected to purchase their own which cost approximately £30 each. Remember to bring pens and paper to make lots of notes.

    Course fee

    • All fees are payable in advance by bank transfer or cash before the course starts.

      Refund policy

    • 50% of the course fees (including VAT) are refundable if a course has to be cancelled because an applicant is refused a visa to enter the UK provided that the reason for refusal is not due to a fraudulent application and:
    • The student has not entered the UK
    • The student has applied for the Tier 4 General Student Visa/any other student visa type
    • Alpha & Omega is provided with an original letter issued by the British High Commission/Embassy confirming the refusal of visa and a copy of the student passport showing refusal stamp
    • The student’s visa was not refused due to providing false documentation to the British High Commission
    • All original paperwork issued to the  student  including  the Certificate of Enrolment and the receipt of the fees paid (e.g. proof of bank transfer)
    • Before submitting the application to the British High Commission, the Applicant must make sure that the maintenance funds are in accordance with the published guidance of the UKBA.
    • The student has appealed against the refusal (documentary evidence needed) and appeal has been dismissed.

    Fees will not be refunded for any of the following reasons:

    • Your visa refusal is due to rejection /non-acceptance/ non-verification of your previous academic qualifications or circumstances, previous experience or non-acceptance of your previous sponsor/ educational establishment.
    • It is proven that admission was obtained on submission of false documentation/ information.
    • A refund claim was made on false documentation/ information.
    • A refund claim verification proves a fraudulent attempt.
    • Not submitting all required original documents identified in the CAS document/Visa letter.
    • Not submitting the correct ‘proof of maintenance fund’, or if a student is unable to demonstrate enough maintenance funds or unable to provide the required documents to prove the funds.
    • Incomplete/ incorrect information is provided to us at the time of issuance of the confirmation is provided to us at the time of issuance of the Confirmation of Acceptance of Studies/Visa letter.

     

    • If your visa is refused is refused on the basis of your previous history of fraudulent attempts to seek entrance to the UK
    • If the student is unable to demonstrate enough maintenance funds or unable to provide the required documents to prove the funds.
    • If the student is unable to establish the genuineness of his/her application or intention to study during the interview within and outside the UK.
    • If the student is unable to demonstrate English proficiency during the interview both within and outside the UK.
    • If the student is unable to achieve the pre-requisite English proficiency level required for their opted/intended course within and outside the UK.
    • If Alpha & Omega issues you any subsequent CAS after the refusal of your previous visa application.
    • Course cancelation or withdrawal by the student or the centre.
    • Breach of course fee payments plan or instalment.
    • Breach of attendance.
    • Expel, discontinue, or termination from the course.
    • Breach of UKBA( Home Office) and any of the college rules, regulation, or terms and conditions.
    • No refund after the course start date

    Refund claims should not arrive later than 28 days after the visa refusal or confirmation of refund agreement.

    • There will be no classes on Public Holidays, such as Christmas and Bank Holidays. There will be no discount or refund for courses that take part on these days.

    Complaints procedures:

    • Students should issue their complaint to the student advisor or course tutor.
    • If they cannot resolve the issue, their complaint should be given to the director in writing.
    • A record of the complaint will be made, and a report will be issued to you about the outcome of your complaint within 14 days.
    • All complaints will try to be dealt with as swiftly as possible to a mutually satisfactory conclusion.
    • This complaints procedure is not intended to be a legal undertaking. Costs of legal expenses students may occur compiling their complaint will NOT be refunded by the college.
    • Complaints are almost always settled within the college but in exceptional cases complaints are referred to an independent third party.

    Admission and Attendance Policy

    • Alpha Omega College can offer courses for adults, teenagers and children aged eight or over.
    • If a student’s English language skills are insufficient for the course they are enrolled onto they will be placed on an alternative course. If qualifications or skills claimed on an application are found to be false, course places may be cancelled and fees not refunded.
    • AOC has the right to cancel or discontinue any course. In these circumstances every effort will be made to place students on a suitable alternative course. If no suitable alternative can be found 50% course fees will be refunded.
    • According to the UKBA (Home Office) visa regulations students who have missed 10 expected contacts consecutively will be dismissed from the course. Please be aware that 10 is the maximum limit before reporting. However the college reserves the right to inform the UKBA and the student’s sponsor sooner if we consider that a student is no longer participating in their study. If this dismissal occur no refund of any course fee paid in advance will be given.
    • Please remember our college policy regarding attendance and punctuality.
    • All students are expected to attend every lesson required by their course as well as any other social activities/educational trips organised by the college as part of the course.
    • If a student misses 2 days without notification to college staff, a verbal warning will be given.
    • If poor attendance continues by 2 more days after this the student will be given a 2nd verbal warning.
    • If attendance still doesn’t improve after the second verbal warning and the student misses 2 more days then a 1st written warning will be given.
    • If this warning is not listened to and the student misses 2 more days then the student will be given a 2nd written warning. These written warnings are filed in the student’s file.
    • If attendance has not improved after these warnings and if the student has missed 10 expected contacts consecutively the college has the right to dismiss the student from the course and inform the UKBA and student’s sponsor.
    • If applicable Alpha and Omega College will inform the Home Office or Student’s sponsor of any student dismissal.
    • Please Note:
    • Students must be in time for their classes. If they arrive more than 10 minutes late they will be marked absent.
    • Appointments must be made after class. If you leave before class has finished, you will be marked absent. There will be no classes on Public Holidays, such as Christmas and Bank Holidays. If a student’s English language skills are insufficient for the course they are enrolled onto they will be placed on an alternative course. If qualifications or skills claimed on an application are found to be false, course places may be cancelled and fees not refunded.
    • AOC is not responsible for information or arrangements made by third parties, except for accredited agents.
    • AOC will notify the Home Office if students have been removed from their course, stop attending or transfer college.
    • Please also note that Alpha and Omega college will also contact the UK Home office or relevant sponsor in the following cases:
    1. Students that accept an offer, but do not enrol
    2. Students who enrol on a course but do not attend
    3. Students who attend initially but then drop out of their course
    4. Students who fail to pay their fees and then are excluded

    Home-stay Accommodation

    For students requiring home-stay accommodation a deposit must be paid. This deposit will be returned when leaving the accommodation, providing there are no outstanding payments to be made, or problems such as damage to the property.

    Accommodation: This will cost approximately £150-£200 per week. This will depend on whether you would like shared accommodation or a private residence.

     

     

     

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